Privacy Policy

Effective Date: September 29, 2025

This Privacy Policy describes how Fithato.net collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://fithato.net/. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

  • Personal Information You Provide: When you interact with our Site, you may provide us with personal information directly. This includes, but is not limited to, your name, email address, shipping address, billing address, phone number, and payment information. We collect this data when you create an account, place an order, subscribe to our newsletter, respond to surveys, or contact customer support.
     
  • Automatically Collected Information: When you visit our Site, certain information is automatically collected about your device and your usage patterns. This usage data may include your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, and other diagnostic data. This information helps us understand how our customers interact with our website, enabling us to enhance the user experience and optimize our online presence.
     
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. They are essential for website functionality, remembering your preferences, and analyzing site traffic. You have the option to accept or refuse cookies, though refusing them may affect the functionality of some parts of our Site.
  • Information from Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and marketing partners, when you interact with them in connection with our services.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to operate our business and provide you with excellent service:

  • To Process Transactions: We use your personal information to process your orders for premium leather shoes, manage payments, and facilitate shipping and delivery.
  • To Provide and Maintain Our Services: This includes operating our website, providing customer support, and managing your account.
  • To Improve Our Products and Services: We analyze usage data and customer feedback to understand trends, identify areas for improvement, and develop new features for our high-end women’s footwear.
  • For Marketing and Promotional Purposes: With your consent, we may use your contact information to send you newsletters, special offers, promotions, and updates about our latest collections of women’s leather shoes. You can opt out of receiving these communications at any time.
  • For Communication: To respond to your inquiries, provide support, and send you important updates regarding your orders or our services.
  • For Security and Fraud Prevention: To protect our Site and customers from fraudulent activities and to ensure the security of your transactions and personal data.
  • To Comply with Legal Obligations: To meet legal, regulatory, or tax requirements, and to respond to lawful requests from public authorities.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, shipping and delivery, data analysis, email delivery, hosting services, and marketing assistance. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
     
  • Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of the assets involved. We will notify you via email or a prominent notice on our Site of any such change in ownership or control of your personal information.
     
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
     
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

The security of your personal data is paramount to us. We implement a variety of industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include the right to:

  • Access your personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information.
  • Object to the processing of your personal information.
  • Request restriction of processing of your personal information.
  • Request data portability.
  • Withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal data, please contact us:

  • By email: contact@fithato.com
  • By phone number: 070 8206 3751
  • By mail: 62 Horsefair Green, Oliver, United Kingdom