Shipping Policy
Effective Date: December 31, 2024
Address: 10 W Lewis Ave, Milan, Michigan
Phone: (989) 643-5549
Email: info@fithato.net
Website:
At FITHATO, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website.
1. Shipping Destinations
We ship to addresses within the United States and selected international locations. Please note that shipping options and costs may vary based on your location.
2. Shipping Methods and Costs
Domestic Shipping: We offer standard and expedited shipping options for orders within the United States. Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order.
International Shipping: For international orders, we offer various shipping options. Please note that international shipping costs are higher and may include additional customs duties and taxes, which are the responsibility of the customer.
3. Order Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary during peak seasons or due to high order volumes. You will receive an email confirmation with tracking information once your order has been shipped.
4. Delivery Time
Delivery times are estimates and may vary depending on the shipping method selected and the destination of the order. Standard domestic shipping usually takes 3-7 business days, while expedited shipping typically takes 1-3 business days. International delivery times may vary based on the destination country and customs processing.
5. Shipping Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.
6. Shipping Delays
While we strive to deliver your orders on time, unexpected delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We will do our best to keep you informed of any delays and work with the shipping carrier to resolve them as quickly as possible.
7. Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate when placing your order. FITHATO is not responsible for orders that are delayed or returned due to incorrect or incomplete addresses.
8. Damaged or Lost Shipments
In the unlikely event that your order is damaged or lost during transit, please contact us immediately at info@fithato.net. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: info@fithato.net
Phone: (989) 643-5549
Address: 10 W Lewis Ave, Milan, Michigan